Shipping & Exchanges
Thank you for shopping with Sought After The Label. We’re so grateful to have you here and are committed to making your shopping experience seamless from start to finish. Below you’ll find everything you need to know about shipping, returns, and exchanges.
Shipping Information
Processing Times
All orders are processed within 1–2 business days, unless otherwise stated (preorder items). Please allow additional time during launches or holidays.
Domestic Shipping (U.S.)
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Standard Shipping (3–5 business days)
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Expedited Shipping (1–3 business days)
Tracking details will be emailed once your order ships.
International Shipping
We currently offer worldwide shipping. Delivery times and rates vary by location and are calculated at checkout. Please note: customs fees or duties are the responsibility of the customer.
Lost or Delayed Packages
Once a package is shipped, it is in the carrier’s hands. If your order is delayed, lost, or marked as delivered but not received, please contact the carrier first. For further assistance, email us at Soughtafterthelabel@gmail.com.
Returns & Exchanges
We want you to love every piece. If something isn’t quite right, we gladly accept returns and exchanges under the following conditions:
Returns for Store Credit
We accept returns for store credit within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
Exchanges
Need a different size or style? We offer free exchanges for domestic orders. Start your exchange by emailing us at Soughtafterthelabel@gmail.com with your order # and what size you would like to exchange for and we’ll ship the replacement once the original item is received.
Final Sale Items
All sale, discounted, or promotional items are final sale and not eligible for return or exchange.
How to Start a Return or Exchange
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Send us an email at Soughtafterthelabel@gmail.com with your order # and the size you would like to exchange for.
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Once we receive your request we will check with our inventory and and confirm we have the size requested in stock
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Once confirmed we will reply with the return label, kindly print and package your order and drop off at any UPS.
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Once dropped off please send us a confirmation so we can track your exchange/return.
Once we receive and inspect your store credit or your exchange will be processed within 3–5 business days.
Need Help?
Our team is here for you. Reach out to us anytime at Soughtafterthelabel@gmail.com, and we’ll be happy to assist.